Every year we get all of our Managers, Deputies and Head Chefs in the same room for what we call ‘a bit of a Do’.
We re-group for the coming year and celebrate the last and generally enjoy catching up with each other over some good food, drink and music. It’s our favourite day of the year!
This year it took place in Manchester, hosted by Manchester Hall and afterwards at the Wharf.
We love a bit of a theme so you will see lots of Manchester bees dotted around, United and City footy shirts with our own footy penalty shoot-out, a ‘Mega Haçienda-esque Rave Room’, Tattooist, Chinese Quarter nibbles and the amazing ‘NOasis’ to complete the evening.
We had some celebratory awards that were themed for the “Do” and as this year was hosted in Manchester, the theme was ‘Bees’ as it’s the symbol of the city – hence all the weird and wonderful names for the awards.
The Happiest Hive – The Combermere Arms
The ‘Happiest Hive’ award is worked out via the crew survey feedback. The Combermere crew had a 100% participation rate and was in the 80%+ range for key questions such as ‘proud to work for B&P’, ‘likely to recommend working for us’, and ‘getting support and guidance from their managers’.
‘Bee-ing the Customers’ Choice. The Highwayman
When it comes to customer choice one pub seems to have a firm grip on this award, this is their third consecutive year of winning. On the traditional review tracker they’re at a whooping 4.83 which flows through to the new NPS scoring where they sit on a score of 84. Such fantastic customer feedback!
Best New Manager. Steph Lister – The Morris Dancer
Steph was promoted from within the Morris Dancer team approximately 14 months ago and has done a grand job of steadying the ship and pushing the pub forward. A splendid job all round!
Most Supportive Support Person – Paul Morris
Paul always gets lots of votes in this category. It’s the chance everyone in the pubs to thank a person in a supporting role for all that they do to help, and Paul, who works within the finance team as a Finance Manager is very highly thought of.
After what was a successful afternoon, with cheers, clapping, many “whoop whoops” everyone was ready to truly celebrate. Oh yes, the party started, the drinks were well sampled and the dance floor was alive!
If you would like to see a full rundown of the day and evening, then check out our “PG” Video of the day here.
It’s safe to say we are already looking forward to the next!